I’m a full-spectrum operator with 30+ years leading growth, transformation, and integration across retail, technology, marketing, and building services.
I align people, process, and platforms to turn complexity into clarity — and scale into sustainability.
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My approach is rooted in structural empathy — building systems that care back.
It’s how I help companies scale without breaking systems or people, creating the alignment and trust that drive lasting performance.
Originally from Rhode Island, I’ve worked around the world — from North America to Europe, LATAM, and APAC— and now call Charlotte home.
No matter where I am, my focus stays the same — helping companies scale smarter, grow stronger, and build what’s next.​
Strategic Highlights & Enterprise Impacts
Results that Scale with Integrity.
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Drove 10X growth by aligning structure, teams, and systems through a multi-year transformation
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Built governance and compliance functions to safeguard regulated content and protect brand trust
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Executed global ERP/CRM migrations, centralizing data and cutting process time by 35%
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Recovered a $236M business unit to profit and launched new digital products
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Negotiated a 50% higher PE valuation multiplier through operational redesign and delivery optimization
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Rolled Out KPI dashboards improving executive visibility and decision quality
Where I Create Impact
My work centers on aligning people, process, and platforms — creating operational clarity that accelerates growth and resilience.
Transformation​ & Scale
Leadership
& Design
Strategy
& Execution
Culture
& Talent
M&A
Integration
Governance
& Trust
Global
Systems
Operational
Momentum
Risk
& Resilience
Insight
My Journey
My journey has taken me from hyper growth Fortune 50 to start-ups and private-equity platforms.
Along the way, I’ve learned that great companies scale when strategy, structure, and people grow in sync.
Each role below reflects a stage in that evolution — building systems that care back.
Chief Operating Officer - The Eikon Group | 2020-Present
Advising mid-market CEOs on strategy and scale; streamlined workflows, accelerated revenue realization, and deployed AI-enabled decision systems.
Chief Experience Officer - Benson IMS | 2019-2020
Designed and led transformation for $44.6M P&L; drove 10X growth strategy, cut attrition from 68% to 19%.
Chief Operating Officer - Adrenaline Agency | 2017-2018
Reengineered operating model for $36.2M P&L; delivered 50% higher PE valuation multiplier.
Vice President, Operations & Technology - MaxMedia | 2016-2017
Led strategy, operations, and technology enablement across $12.1M P&L, focusing on scalable delivery, efficiency, and growth.
Vice President, Operations & Revenue Delivery - WebMD Health Corp. | 2013-2016
Scaled operations and technology; turned around a $236M business unit, restored growth, and launched new digital products.
Sr. Director, Operations - Reed Business Information (RELX) | 2005-2013
Led global operations, data, and systems transformation—driving scale and performance across divisions with $90M P&L and 125+ staff.
Manager, Global implementation Program Office - Witness Systems (Verint) | 2003-2005
Directed global implementation initiatives, standardizing systems and processes across North America and Europe.
Manager, International Operations - The Home Depot | 1993-2003
Supported 702% revenue growth during Home Depot’s expansion across the Americas (U.S., Canada, Chile, Argentina).
Leadership Beyond Business
I extend my leadership beyond business by serving on nonprofit Boards that advance animal welfare, youth development, and inclusive communities.
Let’s start a conversation. If you’d like to explore how I can help scale, transform, or strengthen your organization, feel free to reach out.